\u00dcmraniye Belediyesi, vatanda\u015flara daha iyi hizmet sunmak amac\u0131yla kurdu\u011fu \u00c7\u00f6z\u00fcm ve \u00c7a\u011fr\u0131 Merkezi arac\u0131l\u0131\u011f\u0131yla son be\u015f y\u0131lda toplam 1 milyon 285 bin vatanda\u015fa destek sa\u011flad\u0131. <\/p>\n
\u00c7\u00f6z\u00fcm ve \u00c7a\u011fr\u0131 Merkezi, vatanda\u015flar\u0131 ilgili birimlere y\u00f6nlendirme, sorular\u0131 yan\u0131tlay\u0131p talepleri dinleyerek sorunlar\u0131 \u00e7\u00f6zme g\u00f6revlerini \u00fcstleniyor. <\/p>\n
Y\u0131lda ortalama 160 bin \u00e7a\u011fr\u0131 kar\u015f\u0131lanarak, 89 bin talep ve \u015fik\u00e2yet de kay\u0131t alt\u0131na al\u0131nd\u0131. <\/p>\n
Vatanda\u015flar, 444 9 822 numaral\u0131 telefon \u00fczerinden, sosyal medya mecralar\u0131ndan veya yaz\u0131l\u0131 olarak bu merkezlere ula\u015fabilecekleri gibi belediyeye gelerek \u015fahsen de ba\u015fvuru yapabiliyorlar.<\/p>\n
7\/24 hizmet veren \u00e7\u00f6z\u00fcm merkezi, son be\u015f y\u0131lda yakla\u015f\u0131k 800 bin \u00e7a\u011fr\u0131ya yan\u0131t verirken, 34 bini sosyal medya, 407 bini telefonla ve 6 bin 500 civar\u0131ndaki talep ve \u015fik\u00e2yeti de \u015fahsen olmak \u00fczere toplam 447 bin talep ve \u015fik\u00e2yetleri kay\u0131t alt\u0131na ald\u0131. <\/p>\n
Ayr\u0131ca \u00e7\u00f6z\u00fcm merkezi de 50 bin vatanda\u015fa belediye hizmetleri hakk\u0131nda bilgi sa\u011flam\u0131\u015f ve acil durumlarda rehberlik etmi\u015f durumda. Son 5 y\u0131lda \u00e7\u00f6z\u00fcm merkezi ve \u00e7a\u011fr\u0131 merkezi, toplamda 1 milyon 285 bin vatanda\u015fa destek sa\u011flad\u0131.<\/p>\n
Bu merkezler, her t\u00fcrl\u00fc kriz an\u0131nda belediye ve vatanda\u015f aras\u0131nda k\u00f6pr\u00fc vazifesi g\u00f6rerek aktif g\u00f6rev al\u0131yor.<\/p>\n
\u00dcmraniye Belediye Ba\u015fkan\u0131 \u0130smet Y\u0131ld\u0131r\u0131m, konuyla ilgili yapt\u0131\u011f\u0131 a\u00e7\u0131klamada, \u201c\u00c7a\u011fr\u0131 ve \u00e7\u00f6z\u00fcm merkezlerimiz sayesinde vatanda\u015flar\u0131m\u0131zla ileti\u015fimimizi g\u00fc\u00e7lendirdik. <\/p>\n
Onlar\u0131n beklentilerini kar\u015f\u0131lamak ve sorunlar\u0131na en h\u0131zl\u0131 \u015fekilde \u00e7\u00f6z\u00fcm bulmak bizim \u00f6nceli\u011fimizdir\u201d ifadelerini kulland\u0131.<\/p>\n","protected":false},"excerpt":{"rendered":"
\u00dcmraniye Belediyesi’ne ba\u011fl\u0131 \u00c7\u00f6z\u00fcm ve \u00c7a\u011fr\u0131 Merkezi, 5 y\u0131lda 1 milyon 285 bin vatanda\u015fa destek sa\u011flad\u0131.<\/p>\n","protected":false},"author":4,"featured_media":19252,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47],"tags":[93,2090],"class_list":["post-19251","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-umraniye","tag-umraniye","tag-umraniye-belediyesi"],"_links":{"self":[{"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/posts\/19251","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/comments?post=19251"}],"version-history":[{"count":1,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/posts\/19251\/revisions"}],"predecessor-version":[{"id":19253,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/posts\/19251\/revisions\/19253"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/media\/19252"}],"wp:attachment":[{"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/media?parent=19251"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/categories?post=19251"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/tags?post=19251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}