Onlarca ki\u015filik canl\u0131 destek ekibi 0552 153 0034 hatt\u0131ndan hizmet vermeye ba\u015flad\u0131.<\/p>\n
16 milyon \u0130stanbulluyla s\u00fcrekli ileti\u015fimde olan \u0130BB Halkla \u0130li\u015fkiler M\u00fcd\u00fcrl\u00fc\u011f\u00fc, h\u0131z\u0131na h\u0131z katan yeni bir uygulamaya ge\u00e7ti. T\u00fcrkiye\u2019de belediyeler aras\u0131nda ilk kez resmi resmi WhatsApp hatt\u0131 a\u00e7t\u0131. Resmi hesap ile di\u011fer uygulamalardan farkl\u0131 olarak ayn\u0131 anda bir\u00e7ok g\u00f6revli i\u015flem yapabiliyor. Onlarca ki\u015filik canl\u0131 destek ekibinin g\u00f6revlendirildi\u011fi 0552 153 0034 numaral\u0131 resmi hat \u0130stanbulluya hizmet vermeye ba\u015flad\u0131.<\/p>\n
YEN\u0130 NES\u0130L BELED\u0130YEC\u0130L\u0130KTE HIZLI \u00c7\u00d6Z\u00dcM<\/strong><\/p>\n \u0130BB WhatsApp hatt\u0131, gelen mesajlara an\u0131nda cevap verebilmesini sa\u011flayarak vatanda\u015fa b\u00fcy\u00fck kolayl\u0131k ve h\u0131z sa\u011fl\u0131yor. \u0130stanbullu, bu hatt\u0131 kullanarak HES kodu \u0130stanbul Kart e\u015flemesinden \u0130ETT sefer saatlerine, i\u015f ba\u015fvurular\u0131ndan \u0130SPARK \u015fikayetlerine t\u00fcm merak ettiklerini sorabiliyor. Talep ve \u015fikayetlerini do\u011frudan iletebiliyor.<\/p>\n \u0130BB\u2019nin WhatsApp hatt\u0131 projesinde onlarca ki\u015filik canl\u0131 destek ekibi tek bir resmi numaradan pek \u00e7ok cihaz\u0131 kullanarak hizmet verebiliyor. Belediyelerin dijitalle\u015fmesi i\u00e7in de ilham verici projeyi hayata ge\u00e7iren \u0130BB, yeni ileti\u015fim mecras\u0131yla milyonlara hizmet vermeyi hedefliyor.<\/p>\n Yeni nesil belediyecilik ilkesiyle hayata ge\u00e7irilen projeyle \u0130stanbullunun kuruma ula\u015fmas\u0131 kolayla\u015facak. \u0130BB de ilgili birimleri eliyle \u00e7\u00f6z\u00fcm\u00fc h\u0131zland\u0131racak. \u0130BB\u2019nin dijital d\u00f6n\u00fc\u015f\u00fcm\u00fcne yeni katk\u0131lar sunacak.<\/p>\n","protected":false},"excerpt":{"rendered":" \u0130stanbul B\u00fcy\u00fck\u015fehir Belediyesi, vatanda\u015flar\u0131n talep, \u015fikayet ve \u00f6nerileri, yetkili birimlere resmi Whatsapp hatt\u0131yla kolayca iletiliyor. <\/p>\n","protected":false},"author":2,"featured_media":3014,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[108,1038],"class_list":["post-3013","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-istanbul","tag-ibb","tag-whatsapp"],"_links":{"self":[{"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/posts\/3013","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/comments?post=3013"}],"version-history":[{"count":1,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/posts\/3013\/revisions"}],"predecessor-version":[{"id":3015,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/posts\/3013\/revisions\/3015"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/media\/3014"}],"wp:attachment":[{"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/media?parent=3013"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/categories?post=3013"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/tags?post=3013"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}