T\u00fcketici Ba\u015fvuru Merkezi Onursal Ba\u015fkan\u0131 Ayd\u0131n A\u011fao\u011flu, \u201cT\u00fcketici 10 bin liraya ald\u0131\u011f\u0131 bir beyaz e\u015fyay\u0131 bir hafta sonra 7 bin liraya d\u00fc\u015ft\u00fc\u011f\u00fcn\u00fc g\u00f6r\u00fcrse t\u00fcketici haklar\u0131n\u0131 kullanabilir. T\u00fcketici 14 g\u00fcn i\u00e7erisinde mal\u0131n fiyat\u0131n\u0131n d\u00fc\u015ft\u00fc\u011f\u00fcn\u00fc belgeleyip faturas\u0131yla birlikte T\u00fcketici Hakem Heyeti’ne ba\u015fvurabilir” dedi. D\u00f6viz kurunun daha da \u00e7ok y\u00fckselece\u011fini d\u00fc\u015f\u00fcnerek telefon ald\u0131\u011f\u0131n\u0131 s\u00f6yleyen fahi\u015f fiyat ma\u011fduru ise \u0130layda \u00c7evik ise \u201c10 bin liraya ald\u0131\u011f\u0131m telefon \u015fu anda 7 bin liraya d\u00fc\u015ft\u00fc. \u00c7ok k\u00f6t\u00fc hissediyorum. \u015eu an \u00e7ok b\u00fcy\u00fck bir zarar i\u00e7indeyim. \u0130ade etme hakk\u0131m olursa telefonu iade etmek isterim” diye konu\u015ftu. <\/p>\n
D\u00f6vizdeki dalgalanma nedeniyle fahi\u015f fiyat ma\u011fduru olan t\u00fcketiciler daha \u00f6nce ald\u0131klar\u0131 \u00fcr\u00fcnlerin \u015fu an indirimli etiket \u00fczerinden sat\u0131ld\u0131\u011f\u0131n\u0131 belgelerse \u00fcr\u00fcn\u00fc iadesi talep edebilir. Fahi\u015f fiyat ma\u011fduru Melek Sevimtekin, \u201cDolar y\u00fckselirken mont almam gerekiyordu. Fiyatlar daha fazla artmadan mont ald\u0131m. Sonradan d\u00fc\u015f\u00fc\u015f olunca ald\u0131\u011f\u0131ma pi\u015fman oldum. Ke\u015fke \u015fimdi alsayd\u0131m. \u00c7\u00fcnk\u00fc o parayla kendime sweatshirt’de alabilirdim. \u0130ade hakk\u0131m\u0131n oldu\u011funu biliyorum ve bu hakk\u0131m\u0131 kullanmay\u0131 d\u00fc\u015f\u00fcn\u00fcyorum” dedi. <\/p>\n
\u201c14 G\u00dcN GE\u00c7MED\u0130YSE ALDI\u011eIM KAHVE MAK\u0130NES\u0130N\u0130 HEMEN \u0130ADE EDECE\u011e\u0130M”<\/strong><\/p>\n Fahi\u015f fiyata kahve makinesi ald\u0131\u011f\u0131n\u0131 s\u00f6yleyen \u0130kra \u00c7elik, \u201cGe\u00e7en g\u00fcnlerde kahve makinesi ald\u0131m. D\u00f6viz kuru artt\u0131\u011f\u0131 i\u00e7in y\u00fcksek bir fiyata ald\u0131m. Ancak \u015fu an d\u00f6viz kuru d\u00fc\u015fmeye ba\u015flad\u0131. Ben de yakla\u015f\u0131k 300 liral\u0131k zarar etmi\u015f oldum. Kahve makinesini bin liraya ald\u0131m \u015fu an 700 liraya d\u00fc\u015fm\u00fc\u015f. 300 liral\u0131k kayb\u0131m\u0131n olmas\u0131na \u00fcz\u00fcld\u00fcm. 14 g\u00fcn i\u00e7inde iade edildi\u011fimi bilmiyorum. Bunu \u00f6\u011frendi\u011fim iyi oldu. 14 g\u00fcn ge\u00e7mediyse ald\u0131\u011f\u0131m kahve makinesini hemen iade edece\u011fim. Neden 300 lira zarar\u0131m olsun ki” diye konu\u015ftu. <\/p>\n \u201c10 B\u0130N L\u0130RAYA ALDI\u011eIM TELEFON \u015eU ANDA 7 B\u0130N L\u0130RAYA D\u00dc\u015eT\u00dc”<\/strong><\/p>\n Banu \u00d6zkan, \u201cE\u015fyalar\u0131m\u0131z\u0131 yenilemek istiyorduk ve yeniledik. \u00c7\u00fcnk\u00fc d\u00f6viz kurunun daha artma durumu vard\u0131. Ancak \u015fu an g\u00f6r\u00fcyoruz ki daha \u00e7ok zarara u\u011frad\u0131k. D\u00f6viz kuru birden d\u00fc\u015f\u00fcnce bizim yapt\u0131\u011f\u0131m\u0131z \u00f6deme \u00e7ok fazla oldu. \u015eu an o verdi\u011fimiz paran\u0131n d\u00f6n\u00fc\u015f\u00fc olur mu? bilmiyorum. Yakla\u015f\u0131k 15- 20 bin lira zarar\u0131m var” dedi. \u0130layda \u00c7evik ise \u201cD\u00f6viz kuru daha \u00e7ok y\u00fckselmeden telefon ald\u0131m. Ancak \u015fu 3 bin lira zarara u\u011frad\u0131m. 10 bin liraya ald\u0131\u011f\u0131m telefon \u015fu anda 7 bin liraya d\u00fc\u015ft\u00fc. \u00c7ok k\u00f6t\u00fc hissediyorum. \u00c7evremdekiler d\u00f6viz kurunun daha \u00e7ok y\u00fckselece\u011fini s\u00f6yledi ben de elimdeki t\u00fcm parayla telefon ald\u0131m. \u015eu an \u00e7ok b\u00fcy\u00fck bir zarar i\u00e7indeyim. \u0130ade etme hakk\u0131m olursa telefonu iade etmek isterim” ifadelerini kulland\u0131. <\/p>\n \u201cT\u00dcKET\u0130C\u0130LER ALDIKLARI \u00dcR\u00dcN\u00dcN 14 G\u00dcN \u0130\u00c7ER\u0130S\u0130NDE \u0130ADE EDEB\u0130L\u0130R” <\/strong><\/p>\n D\u00f6viz kuru nedeniyle her \u015feye zam geldi\u011fini s\u00f6yleyen T\u00fcketici Ba\u015fvuru Merkezi Onursal Ba\u015fkan\u0131 Ayd\u0131n A\u011fao\u011flu, \u201cKurdaki dalgalanmaya paralel olarak yedi\u011fimiz, i\u00e7ti\u011fimiz ve t\u00fcketti\u011fimiz her \u015feye zam geldi. Elektrik ve g\u0131da \u00fcr\u00fcnleri ba\u015fta olmak \u00fczere b\u00fcy\u00fck zamlar yap\u0131ld\u0131. Bu zamlar esnas\u0131nda panikleyen baz\u0131 vatanda\u015flar\u0131m\u0131z t\u00fcketim ihtiya\u00e7lar\u0131n\u0131 sipari\u015f etti. Dolar zirvedeyken daha da artacak endi\u015fesiyle sipari\u015f verip \u00fcr\u00fcn alan ki\u015filer dolar\u0131n d\u00fc\u015fmesiyle kala kald\u0131. Mesela t\u00fcketicinin 18 bin liraya ald\u0131\u011f\u0131 mal, 12 bin liraya d\u00fc\u015ft\u00fc. T\u00fcketiciler ald\u0131klar\u0131 \u00fcr\u00fcn\u00fcn tesliminden itibar\u0131yla 14 g\u00fcn i\u00e7erisinde \u00fcr\u00fcn\u00fc iade edebilir. \u00dcstelik Mesafeli S\u00f6zle\u015fme Y\u00f6netmeli\u011fi’ne g\u00f6re ki\u015finin mal\u0131 kullan\u0131m kullanm\u0131\u015f olmas\u0131 iade haklar\u0131n\u0131 ihlal etmez” dedi. <\/p>\n A\u011fao\u011flu, s\u00f6zlerine \u015fu \u015fekilde devam etti: \u201cKi\u015fi 10 bin liraya ald\u0131\u011f\u0131 bir beyaz e\u015fyay\u0131 \u00f6n\u00fcm\u00fczdeki hafta 7 bin liraya d\u00fc\u015ft\u00fc\u011f\u00fcn\u00fc g\u00f6r\u00fcrse t\u00fcketici haklar\u0131n\u0131 kullanabilir. T\u00fcketici mal\u0131 y\u00fcksek fiyattan al\u0131r ve o \u00fcr\u00fcn\u00fcn fiyat\u0131n\u0131 d\u00fc\u015ft\u00fc\u011f\u00fcn\u00fc belgelerlerse faturas\u0131yla birlikte fiyat fark\u0131n\u0131 istemek i\u00e7in T\u00fcketici Hakem Heyetine ba\u015fvurabilir. T\u00fcketici tart\u0131\u015fmas\u0131z hakl\u0131 \u00e7\u0131kacakt\u0131r. T\u00fcketicinin 14 g\u00fcn i\u00e7erisinde ko\u015fulsuz cayma hakk\u0131 vard\u0131r. T\u00fcketicilerin yaz\u0131l\u0131 ba\u015fvuru yapmalar\u0131n\u0131 \u00f6neriyorum. T\u00fcketici Kanunu’na g\u00f6re her durumda t\u00fcketici hakk\u0131d\u0131r. T\u00fcketici yeter ki haklar\u0131n\u0131 bilsin. 14 g\u00fcn dolmadan iadesini ger\u00e7ekle\u015ftirsin.”<\/p>\n","protected":false},"excerpt":{"rendered":" Y\u00fcksek d\u00f6viz kuru nedeniyle fahi\u015f fiyatlardan ma\u011fdur olan t\u00fcketiciler, indirilmi\u015f etiketlerle sat\u0131n ald\u0131klar\u0131 \u00fcr\u00fcnlerdeki \u00fccret fark\u0131n\u0131n iadesini talep edebilir.<\/p>\n","protected":false},"author":6,"featured_media":7872,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[54],"tags":[348,2007,244,929],"class_list":["post-7870","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekonomi","tag-dolar","tag-doviz","tag-ekonomi","tag-para"],"_links":{"self":[{"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/posts\/7870","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/comments?post=7870"}],"version-history":[{"count":1,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/posts\/7870\/revisions"}],"predecessor-version":[{"id":7873,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/posts\/7870\/revisions\/7873"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/media\/7872"}],"wp:attachment":[{"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/media?parent=7870"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/categories?post=7870"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ihm.tr\/tr-int\/wp-json\/wp\/v2\/tags?post=7870"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}